General Security Notice for Your BISON Account

Keep Your TAN Private

Your TAN (Transaction Authentication Number) is a crucial security feature. Even if unauthorized persons gain access to your email and password, the TAN protects your account from being compromised. For your safety, never share the TAN you receive on your smartphone with anyone. Always use your own phone number for account-related verifications.

Protect Your Login Credentials

Always store your login credentials (email and password) securely and ensure they are inaccessible to others. Do not share this information with anyone, especially strangers.

BISON Employees Will Never Ask for Your Login Information

Our team will never request your login details or ask for remote screen access using tools like AnyDesk or TeamViewer. If someone contacts you via email or phone requesting your login credentials, be cautious and do not share them under any circumstances.

Recognizing and Avoiding Phishing Scams

Phishing attacks are fraudulent attempts to obtain your personal or sensitive information through emails, text messages, calls, or fake websites. Attackers often pose as trusted organizations to gain access to your credentials.

Two-Factor Authentication (2FA) for Extra Security

Two-Factor Authentication significantly enhances online security. Even if someone steals your credentials, they won’t be able to access your account without a second verification step, like an SMS code.

Why AML (Anti-Money Laundering) Is Important

At BISON, we believe in building long-term, sustainable customer relationships. That’s why we implement AML-compliant processes to prevent money laundering. These measures also protect our valued customers.

A Short Summary: Tips to Secure Your BISON Account

Beware of Phishing: Fraudsters may use emails or SMS to steal your login details. Ignore suspicious messages and never share your password. BISON will never ask for your password.
Keep Access to Yourself: Never let third parties access your account. BISON will not ask you to transfer cryptocurrency to participate in giveaways or similar offers.
Our Team: We do not employ staff who offer or make investment decisions on your behalf, and we will never contact you about such matters, whether by phone or any other means. We will never contact you from unofficial accounts or ask for sensitive data. Report suspicious emails to your provider as spam or phishing and inform us at [email protected].
Enable 2FA: Our SMS-based Two-Factor Authentication is enabled for new logins on unknown devices, password changes, and cryptocurrency withdrawals. No setup is required, as it is pre-activated for all users. Find more details in our FAQ.
Use Strong Passwords: Avoid reusing passwords across multiple platforms. Check resources like the Federal Office for Information Security for tips on creating secure passwords.
Stay Alert to Unusual Behavior: If you notice suspicious activity related to your account, contact our support team at [email protected].

How can I be sure I’m really communicating with BISON?

Unfortunately, some third parties falsely claim to represent BISON, using our logo or similar names without authorization. WARNING! These individuals have no connection to BISON and are likely acting fraudulently. Please keep the following in mind:

We only communicate through our official email channels:

These are our official websites:

And our social media accounts:

BISON will never contact you through other channels. Do not share sensitive information (personal data, login credentials, or wallet addresses) with anyone. If you’re contacted from an unofficial email address, do not respond. Report it to your email provider as spam or phishing and notify us at [email protected] if you spot anything suspicious.

Identity Fraud Warning

Recently, there has been a rise in fraud cases linked to identity theft, where identities are unlawfully used without permission. This article explains identity fraud, outlines how it works, and offers preventive measures to protect yourself from such scams.

What is Identity Fraud?

Identity fraud is a type of scam where perpetrators pose as representatives of reputable organizations—such as companies or government agencies—to facilitate other crimes, like investment fraud. They adopt fake identities and claim roles such as clerks, advisors, brokers, analysts, or financial experts, aiming to deceive individuals into handing over their money.

To appear credible, these fraudsters present forged documents such as certificates, passports, or licenses. They also mimic the websites of trusted institutions and contact victims via email or phone under false pretenses.

How to Recognize Identity Fraud?

Fraudsters often establish initial contact with their victims through modern communication channels, such as social networks or messenger chat groups. Sometimes, individuals inadvertently fall into their traps by clicking on fake online ads—often featuring prominent personalities—and providing their contact details. Personal contact frequently occurs via foreign (mobile) phone numbers or WhatsApp calls. Victims are then presented with an investment proposal promising lucrative returns. They are instructed to transfer money to a specified—usually foreign—bank account or even to open accounts with financial service providers to send payments to a designated recipient address.

During the scam, victims gain access to a supposed account on a fake website imitating the fraudster’s claimed organization. The site falsely displays profits. When victims attempt to withdraw these fictitious earnings, the fraudsters demand taxes or other fees to extract additional payments. Communication remains frequent and persuasive as long as the victim continues making payments. However, once the payments stop, the contact is abruptly cut off, leaving the victim with financial losses.

If the victim encounters difficulties making payments, the fraudster offers “assistance.” Using remote access software, they gain control of the victim’s computer, obtaining full access to the device.

In some cases, victims are manipulated into transferring funds that have been fraudulently deposited into their accounts to other accounts. These funds often belong to other victims of the scam.

How to Protect Yourself from Identity Fraud

Be cautious of unexpected contact from individuals claiming to represent trusted organizations. Verify their identity by directly contacting the organization through official communication channels.
Be wary of investment offers that seem too good to be true, especially if they come via social media, chat groups, unsolicited emails, or (WhatsApp) calls.
Do not share personal or financial information until you have thoroughly verified the legitimacy of the request.
Always use official websites of financial institutions and carefully check the URL to ensure it is not a fraudulent copy.
Do not allow anyone you do not personally know and trust to access your computer remotely or gain control of your financial accounts.
Do not make transfers or payments until you are certain the request is legitimate.
Avoid conducting transfers on behalf of others through unfamiliar accounts.
Do not open accounts based on the persuasion of third parties.
If unsure about an investment offer or the legitimacy of a request, seek independent advice from consumer protection organizations.
Report suspicious contacts and fraud attempts to the relevant authorities and platforms.

Common Fraud Schemes on the Rise

Romance Scam (Pretending to Be in Love to Gain Financial Support)

You meet someone online or through social networks.
At first, the connection seems exceptionally warm and friendly.
After some time, the person claims they or someone close to them is in financial trouble and urgently needs your support.
They repeatedly ask for help and use emotional pressure to prompt you into making transactions, despite never having met them in person.
You are presented with what appears to be a unique opportunity to get closer to an extraordinary person, and you don’t want to miss it.

Fraud Scheme: "False Promises of Profits"

You are “advised” by someone you don’t know personally.
They claim you are entitled to large sums of money or winnings.
You are asked to make an advance payment, pay taxes, provide a security deposit, or similar as proof of identity, verification, or to unlock the funds supposedly owed to you.
You are repeatedly contacted and urged to make investments and transactions.
Fake registration documents, certificates, or guarantees are presented as proof of your entitlement. Trusted, established companies, authorities, or official institutions may also be falsely cited as involved, though you have had no direct contact with them regarding this matter.
Registration with the third-party provider requires minimal information, and no verification process compliant with banking and financial service regulations is conducted.
The third-party provider claims to have been “successfully” established in the market for years or to be cooperating with BISON, but this cannot be independently verified.
You encounter a third-party provider promising unusually high returns.
The provider offers you various “investment plans,” requiring only a minimum deposit, and “guarantees” specific profits for each plan.
They advertise “professional trading,” “arbitrage trading,” “AI trading,” “Forex trading,” or “cloud mining” without highlighting any risks.
You are presented with a seemingly unique opportunity and feel compelled not to miss out, despite the lack of independent or credible information about the third-party provider’s product.

Fraud Scheme: "A Lucrative Job Offer"

This scam involves fake job offers designed to extract money, commit identity theft, or use victims to transfer funds from third parties.

You come across a lucrative job offer online or hear about it through acquaintances, promising great earnings.
The role advertised may be for a “bookkeeper” or “finance manager” with high pay for minimal effort.
The job posting initially seems legitimate, and you even participate in an online interview.
You are asked to provide your ID details via email for the hiring process.
To obtain your work equipment, you’re required to pay approximately €250 to the alleged employer.
Payments start arriving in your account, which you are instructed to forward to other accounts.
You are asked to open accounts at banks or financial service providers under your name but to grant access to the supposed employer.

In reality, this is a job scam where victims are deceived into believing they are being offered a legitimate position.

General Indicators of Fraud Schemes

Fraudsters attempt to access your device using remote desktop software such as AnyDesk or TeamViewer under the guise of financial services.
They promote cryptocurrency transfers through sponsored articles and advertisements about the alleged pre-sale of a “revolutionary” coin.
The provider is not (strictly) regulated. Offering financial services in Germany or the EU requires authorization for good reason: to protect customers.
Fraudsters create elaborate fake websites with seemingly diverse and fabricated trading opportunities.

Guidance from BaFin (Federal Financial Supervisory Authority in Germany) How to Identify Unreliable Providers and Fraudsters: